Terms of Service
Ingrid is a local-first editor: you can use it for free, and your notes live on your own device. These terms cover that use, and the optional paid Sync subscription that keeps your notes in step across devices. Plain-language summaries are in each section; the text is what governs.
1Who we are
Ingrid is operated by Brian Merriman, an individual sole proprietor doing business as Tanji Systems (“we,” “us,” “our”), based in the State of New York, United States. You can reach us at hi@tanji.systems. In these terms, “Ingrid” or the “Service” means the Ingrid application and the optional Sync service.
2The service
Ingrid is a grid-based note and document editor. It is local-first: without a Sync subscription, your content is stored only in your browser on your device and is not sent to us. Sync is an optional paid feature that stores your chosen content in the cloud so it stays consistent across your devices.
We may improve, change, or discontinue features over time. Because Ingrid is local-first, your data stays on your device even if a feature changes; we’ll give reasonable notice before any change that would remove access to synced data.
3Who may use it
You may use the free app if you can form a binding contract in your jurisdiction. You must be at least 18 years old (or the age of majority where you live) to purchase a Sync subscription. Don’t use Ingrid if the law where you are prohibits it.
4Your account
Sync uses your email address as your account identifier. You sign in with a one-time code sent to that address, so keeping access to your email — and keeping it secure — is how you keep access to your synced data. You’re responsible for activity under your account. Tell us at hi@tanji.systems if you believe it’s been compromised.
5Free trial, subscription & billing
New accounts get a 14-day free trial of Sync — no credit card required. When the trial ends, Sync simply pauses until you choose to subscribe; you’re never charged automatically, and ending the trial never removes your notes from your device.
To keep syncing after the trial, Sync is a recurring subscription (currently US$5 per month). Payments are handled by Polar, our payment provider, which acts as the merchant of record for the sale. That means Polar sells the subscription to you, processes your payment, and handles applicable taxes; your purchase is also subject to Polar’s terms. We never receive or store your card details.
Subscriptions renew automatically each period until you cancel. Prices may change; we’ll give notice before a change affects you, and a change never applies to a period you’ve already paid for.
6Cancellation & refunds
You can cancel your subscription at any time through the customer portal (managed by Polar). When you cancel, Sync stays active until the end of your current paid period and then stops renewing — you are not charged again.
All payments are non-refundable, and we do not provide partial or prorated refunds for the unused part of a period. Given the low monthly price and that cancelling still gives you the rest of the period you paid for, we think this is fair. If something goes genuinely wrong on our end, email hi@tanji.systems and we’ll try to make it right.
When Sync ends, you don’t lose your work: your local copy remains on your device, and you can export it at any time. Sync simply stops keeping it in step across devices.
7Your content
Everything you create in Ingrid is yours. We don’t claim ownership of it, and we don’t sell it or use it to train anything. By using Sync, you grant us only the limited permission needed to store, back up, and transmit your content between your devices so the feature can work. That permission ends when you delete the content or your account.
You are responsible for your content and for having the right to store it.
8Our intellectual property
Ingrid — the application, its code, design, and the Ingrid and Tanji Systems names and logos — is ours, protected by copyright and trademark law. These terms let you use Ingrid; they don’t transfer any ownership to you. Don’t resell the Service, pass it off as your own, or use our names or logos in a way that implies endorsement. If any part of Ingrid is provided under a separate open-source license, that license governs that part.
9Acceptable use
Use Ingrid lawfully. Don’t use the Service to store or distribute unlawful material, to infringe others’ rights, to attack or overload the Service or its providers, or to attempt to gain unauthorized access to other accounts or systems. We may suspend or terminate access that violates these terms or puts the Service or others at risk.
10Availability
We work to keep Sync available and reliable, but we provide it on a best-effort basis and can’t promise it will always be uninterrupted or error-free. Sync depends on third-party infrastructure (see the Privacy Policy) whose availability is outside our control. The free, local-first app keeps working on your device regardless.
11Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. You are responsible for keeping your own backups of important data; Ingrid’s export feature lets you do this at any time.
12Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for Sync in the twelve months before the claim or US$50.
13Indemnification
You agree to defend, indemnify, and hold us harmless from any third-party claim, loss, or cost — including reasonable legal fees — arising out of your content, your use of the Service, or your breach of these terms. We’ll notify you of any such claim and may take part in its defense.
14Termination
You can stop using Ingrid at any time, cancel your subscription, and delete your account and data (see the Privacy Policy). We may suspend or end your access if you materially breach these terms or use the Service in a way that harms it or others. If we end your access other than for breach, you keep the rest of any period you’ve paid for. Your local data remains on your device.
15Changes to these terms
We may update these terms as Ingrid evolves. When we make a material change, we’ll update the date above and, where appropriate, notify you. Continuing to use the Service after a change means you accept the updated terms.
16Miscellaneous
These terms, together with the Privacy Policy, are the entire agreement between you and us about Ingrid and replace any earlier understanding. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a term isn’t a waiver of it. You may not transfer your rights under these terms without our consent; we may transfer ours — for example, if the Service changes hands — with notice to you.
17Governing law
These terms are governed by the laws of the State of New York, United States, without regard to its conflict-of-laws rules. The courts located in New York will have jurisdiction over any dispute, except where applicable law gives you the right to bring a claim elsewhere.
18Contact
Questions about these terms? Email hi@tanji.systems.